Shipping

At The Modern Homestead Co., we carefully pack each order by hand and do our best to get your goodies on their way as quickly as possible.

Processing Times

Orders are typically processed and shipped within 2-3 business days. Please note that processing times may be slightly longer during holidays, sales, or periods of high order volume. We will let you know if there is a delay in shipping your item. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Within the United States

We currently ship throughout the United States. Shipping rates are calculated at checkout based on your order and shipping destination. Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided at checkout. Delivery times are estimates provided by the shipping carrier and are not guaranteed. Once an order has been handed over to the carrier, we cannot control delays caused by weather, carrier disruptions, or other circumstances beyond our control.

International Shipping

We offer international shipping to select destinations. Available countries and shipping rates are displayed at checkout. International customers are responsible for any customs duties, import taxes, tariffs, or other fees imposed by their country. These charges are not included in our product prices or shipping charges unless specifically stated at checkout. International orders may also experience additional delays due to customs processing. Unfortunately, we cannot control or predict how long an order may be held by customs. Please be aware that certain products may not be available for international shipment due to destination-specific regulations or shipping restrictions.

Lost, Stolen, or Damaged Packages

Once your package has been shipped, it is in the care of the shipping carrier. If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. If your package appears to be lost or arrives damaged, please contact us at themodernhomesteadco@gmail.com and we'll do our best to help. For damaged items, please contact us within 7 days of delivery and include photos of the damaged product and packaging.

We strongly recommend using a secure delivery address. The Modern Homestead Co. is not responsible for packages that are lost or stolen after being marked as delivered by the carrier.

Questions

If you have any questions about shipping or your order, please contact us at themodernhomesteadco@gmail.com. We're happy to help!